These Terms and Conditions (“Agreement”) constitute a legally binding agreement between you (“Customer,” “You,” or “Your”) and Begum Fashion House (“BFH,” “We,” “Us,” or “Our”) for the use of our services and the purchase of products from the Eastern clothing brand, Begum Fashion House. By accessing our website, www.begumfashionhouse.com, and engaging in any transaction with us, you agree to be bound by these Terms and Conditions. If you do not agree with any part of this Agreement, please refrain from using our services or making any purchases.
- Products and Services
1.1 Product Descriptions: BFH offers a range of Eastern clothing products, including but not limited to sarees, salwar suits, lehengas, and accessories. We strive to provide accurate and detailed descriptions of our products on our website. However, please note that there may be slight variations in color, design, and size due to the nature of handmade and traditional products.
1.2 Pricing: All prices listed on our website are in US dollars and are exclusive of applicable taxes and shipping charges. BFH reserves the right to update prices without prior notice. We make every effort to ensure that the prices are accurate; however, in the event of a pricing error, we reserve the right to cancel or refuse any orders placed at the incorrect price.
1.3 Product Availability: BFH strives to maintain a comprehensive inventory. However, availability of products is subject to change. In the event that a product becomes unavailable after you have placed an order, we will notify you promptly and provide you with the option to choose an alternative product, wait for the product to become available, or receive a refund.
- Ordering and Payment
2.1 Order Placement: To place an order, you must be at least 18 years old or have obtained consent from a legal guardian. By placing an order, you represent that you have the legal capacity to enter into this Agreement. To complete your purchase, you will be required to provide accurate and up-to-date personal and payment information.
2.2 Payment: BFH accepts various payment methods, including credit cards, debit cards, and PayPal. By providing your payment information, you authorize us to charge the designated amount for the purchased products, applicable taxes, and shipping fees, if applicable.
2.3 Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email. This email serves as proof of your purchase and includes important details such as the order number, item(s) purchased, quantity, price, and shipping information.
- Shipping and Delivery
3.1 Shipping Options: BFH offers domestic and international shipping. Shipping charges and delivery times vary depending on the destination, shipping method, and weight of the package. Please refer to our Shipping Policy for detailed information.
3.2 Delivery: BFH is not responsible for any delays or damages that occur during shipping. Once your package is shipped, the risk of loss and title passes to you. We will provide you with tracking information to monitor the status of your shipment. It is your responsibility to ensure that the shipping address provided is accurate and secure.
- Returns, Exchanges, and Refunds
4.1 Return and Exchange Policy: At Begum Fashion House, all sales are final. We do not accept returns or exchanges for any products unless they arrive damaged or defective.
4.2 Damaged or Defective Products: In the event that you receive a damaged or defective product, please contact our customer service team within 48 hours of receiving your order. We may require photographic evidence or further information to assess the issue. If the damage or defect is confirmed, we will provide you with instructions on how to proceed.
4.3 Refunds: If a refund is approved for a damaged or defective product, we will process the refund within a reasonable timeframe using the original payment method. Please note that shipping charges and any applicable restocking fees will not be refunded.
- Intellectual Property5.1 Ownership: All content, including but not limited to logos, trademarks, images, text, designs, and graphics, displayed on the BFH website and associated platforms are the intellectual property of Begum Fashion House or its licensors. You are granted a limited, non-exclusive, and non-transferable license to access and use the content solely for personal, non-commercial purposes.5.2 Restrictions: You are strictly prohibited from reproducing, modifying, distributing, displaying, or transmitting any content from the BFH website without our prior written consent. Any unauthorized use of our intellectual property may result in legal action.
- User Conduct
6.1 Prohibited Activities: When accessing or using the BFH website, you agree to adhere to the following guidelines:
a) Do not engage in any illegal, fraudulent, or unauthorized activities. b) Do not upload or transmit any content that is unlawful, offensive, or infringes upon the rights of others. c) Do not attempt to gain unauthorized access to our systems or interfere with the proper functioning of the BFH website. d) Do not engage in any activity that may disrupt or impair the user experience for others.
6.2 Termination: BFH reserves the right to terminate or suspend your access to the website without prior notice if you violate any provisions of this Agreement or engage in any conduct that we deem harmful or inappropriate.
- Privacy
7.1 Data Collection: By using the BFH website, you acknowledge and agree to the collection, storage, and processing of your personal information as outlined in our Privacy Policy. We take reasonable measures to protect your privacy and secure your data, but we cannot guarantee absolute security.
- Limitation of Liability
8.1 Disclaimer: BFH strives to provide accurate and reliable information on our website. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any content, product descriptions, or information provided. You acknowledge that any reliance on such content is at your own risk.
8.2 Indemnification: You agree to indemnify and hold Begum Fashion House, its affiliates, directors, employees, and agents harmless from any claims, damages, liabilities, and expenses arising out of your use of the BFH website or any breach of this Agreement.
8.3 Limitation of Liability: To the maximum extent permitted by law, BFH shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our services, products, or website.
- Governing Law and Dispute Resolution
9.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the state of Illinois, without regard to its conflict of laws principles.
9.2 Dispute Resolution: Any disputes or claims arising out of or relating to this Agreement shall be resolved through negotiation and, if necessary, through mediation or binding arbitration conducted in accordance with the rules of the American Arbitration Association.
- Miscellaneous
10.1 Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
10.2 Entire Agreement: This Agreement constitutes the entire understanding between you and Begum Fashion House regarding the use of our services and the purchase of products, superseding any prior agreements or understandings.
By using the BFH website or engaging in any transactions with us, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.